ASM Global

Job Title: Usher/Ticket Taker. Reports To: Director of Event / Director of Operations. Under supervision of the Director of Event & Director of Operations, responsible for directing and guiding guests to appropriate seat location, handle any questions/comments/suggestions from guests and communicate facility amenities.. + Direct guests to seats listed on their tickets.. + On-the-job training provided.

guest services

Job Title: Usher/Ticket TakerDepartment: OperationsReports To: Director of Event / Director of OperationsFLSA Status: Hourly/ Non-Exempt Pay Rate: $16.80SUMMARY: Under supervision of the Director of Event & Director of Operations, responsible for directing and guiding guests to appropriate seat location, handle any questions/comments/suggestions from guests and communicate facility amenities.MAJOR RESPONSIBILITIES: + Responsible for scanning guest's tickets as they enter the building.+ Direct guests to seats listed on their tickets.+ Respond to any guest incidents including, but not limited to, fights, injuries and illnesses.+ Communicate facility amenities to guests as needed and requested.+ Provide excellent customer service by remaining calm and courteous.+ Help with lost children or guests find their party.+ Log all required information on appropriate forms, including but not limited to, incident reports and lost and found log.KNOWLEDGE, SKILLS, ABILITIES:+ On-the-job training provided.+ HS diploma preferred.+ Must be able to stand, walk and climb stairs for duration of shift. Shifts generally last 6-8 hours.+ May be exposed to adverse weather conditions.+ Must be able to work nights, weekends, and holidays as well as during normal business hours.+ Must be able to multi-task and work well under pressure in a fast-paced environment.Employees are eligible to join our 401K after 1 year and 100 hours of service. Holidays worked are paid at time and a half. Sick Time is accrued at 1 hour for every 30 worked and can be used in 2-hour increments or more. Employees (and family) will be eligible for Medical, Dental & Vision benefits when completing 1560 hours in a 365-day time frame.TO APPLY: Applications can be found at www.accessoshowarecenter.com/venue/employment (Kate Anderson - HR Designeeaccesso ShoWare Center625 W. James StKent, WA 98032Fax No. (253) ###-####EMAIL: ...@accessoshowarecenter.comApplicants that need reasonable accommodations to complete the application process may contact- 253-###-####.ASM Global is an Equal Opportunity Employer/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Associated topics: administrative, administrative and operational assist, assist, assistant, associate, executive assistant, operational assist, operational support, production, support

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