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User Support Coordinator
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$68,400 - $114,100 a year
Full-time
- We have an exciting opportunity for a User Support Coordinator in the Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
- The User Support Coordinator (onsite) will serve as a liaison between the user population and IT professionals and ensure that user impact is considered in IT decisions.
- Participates in the weekly on-call rotation to provide after-hours, weekend, and holiday support.
- Three years of experience working in a technology department with Windows software is required in a similarly sized, law firm.
- Must have thorough knowledge of Windows 11, MS Office 365, Azure Active Directory, Citrix, Cisco VPN, Intune, Ring Central or similar phone system support, iManage or equivalent.
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