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Universal Banker
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Full-time
- Establish trust and lasting relationships with members by building a personal connection through engagement, education, asking open-ended questions, listening, and having a consultative approach.
- Maintain a healthy sales pipeline by collecting member contact information and scheduling follow-ups for individuals who have a further need for engagement.
- Assist, serve, and follow up as necessary with members who have fraud and forgery, deceased accounts, retirement services, account maintenance, business needs, and other unique account types to meet their continued needs and provide exceptional service.
- Support the branch community by being involved in Wings sponsored events and/or community events.
- Follows through on risk and compliance processes and policies to ensure we safeguard our members’ assets, maintain their privacy, and act in their best interest.
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