Emergent Holdings

Using base premium, Increase Limit Factor, Exp Mod, and Waivers of Subrogation to determine premium entered for each state. Consult loss control maps for appropriate system entry of loss control zone. File submission correspondence on OnBase. File experience mod worksheets and corresponding written communication on OnBase. Quality control and reconcile billing installment plans and surcharges between Diamond and United Heartland Billing systems

support specialist ii

Summary
The Underwriting Support Specialist II performs a variety of underwriting support tasks including regulatory proof of coverage reporting; review and entry of new business submissions; review, updating and distribution of incoming bureau experience modification worksheets; preparation and distribution of Aggravated Inequity notifications to agencies, and calculation of retrospective premium adjustment projections for underwriting management. Position also provides back up to Premium Analysts for agency and direct bill quality review and invoice distribution.
RESPONSIBILITIES/TASKS:
Regulatory proof of coverage (POC) reporting PEEP and NCCI POC systems
Using base premium, Increase Limit Factor, Exp Mod, and Waivers of Subrogation to determine premium entered for each state
Verify and if necessary, update POC names/addresses, exposures/premium of both primary and additional insured’s on the policy and endorsements
Update POC policy data related to resolved NCCI errors and Bureau Crits
Review and entry of new business submissions
Check reservation system for prior receipt of submission
Enter account information including names, addresses, FEIN, agency, and effective date
Enter classifications, payroll, and experience mod to rate submission
Consult loss control maps for appropriate system entry of loss control zone
File submission correspondence on OnBase
Review, update and distribution of bureau experience modification worksheets
Access bureau systems to retrieve worksheets
Compare worksheet experience mod date and factor with experience mod factor and dates in Diamond and update if appropriate
Distribute mod worksheets to appropriate underwriters
File experience mod worksheets and corresponding written communication on OnBase
Aggravated Inequity notifications to agencies
Segregate claim reduction reports by agent and email notification to agent
Enter comment into Diamond per each policy impacted
Retrospective premium adjustment projections
Check retro schedule to determine policies due for estimated retro calculation.
Develop retro premium from as of last adjustment and estimated retro premium as of a specific date using loss data and calculate the estimated difference in retro premium between the two.
Total resulting differences (retro payouts) by underwriting company (UH & UHIL) and email results to management monthly
Agency and direct bill quality review and agency invoice distribution
Quality control and reconcile billing installment plans and surcharges between Diamond and United Heartland Billing systems
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
EMPLOYMENT QUALIFICATIONS:
EDUCATION:
High school diploma or G.E.D required. Additional college and/or insurance related course study desirable.
EXPERIENCE:
Minimum of 2 years commercial casualty underwriting support experience preferably in a multi-state, multi-bureau environment. Previous experience with larger premium workers compensation policies a plus. Previous regulatory compliance experience a plus.
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
Excellent verbal and written communication and computer skills required
Strong customer and team-oriented work experience and ethic
Familiarity with commercial insurance bureau and underwriting processes
Ability to work effectively independently and as a team is essential
Accurate math and data entry skills required
Ability to organize daily work responsibilities and meet deadlines
Ability to take initiative and recommend changes to improve operational performance
Knowledge of computers and company standard software programs, with intermediate knowledge of Excel
Excellent customer service skills are essential
Effective problem solving and attention to detail skills are essential
WORKING CONDITIONS:
Work is performed in an office setting with no unusual hazards.
The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.
Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $37,400 and $62,800.
We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
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