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Tier One Support / Data Entry
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$52,000 - $65,000 a year
Full-time
- Spark TS is a leader in providing compliance and training software solutions for Transportation industry clients.
- As a Tier One Support and Data Entry team member, you serve as our customers' first point of contact, providing essential support and problem-solving assistance.
- The Tier One Support and Data Entry position will provide basic troubleshooting and guidance to customers in resolving their issues and entering data for drug and alcohol service clients.
- Logging customer interactions, creating support tickets, and escalating issues when needed.
- Deliver administrative support including data entry, maintaining testing records, confirming that services are completed, and scheduling services.
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