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Tier 2 IT / Customer Support Specialist
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- Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity.
- The Tier 2 IT/Customer Support Specialist will need deep EUC experience
- The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to help our customers realize our software suite's full potential.
- GCS Engineers work closely with the Customer Success team to ensure our customers are receiving the greatest value from their investment.
- GCS Engineers are experienced IT Professionals who are deeply knowledgeable in IT Operations.
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