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Tier 1 Helpdesk Support
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Full-time
- Cape Fox Shared Services (CFSS) is seeking an experienced Tier 1 Desktop Technician to work full-time in scenic Ketchikan, Alaska.
- The Tier 1 Desktop Technician provides world-class support and outstanding customer experiences.
- The Tier 1 Desktop Technician supports the IT Manager through helpdesk support at various levels but primarily tier 1 support.
- The Tier 1 Desktop Technician works with non-technical end-users to obtain technical independence and ensure their ability to perform in a mission-driven organization.
- Associates degree in Information Technology/Computer Science or equivalent relevant years of experience with some education
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