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Tier 1 Help Desk Specialist
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Full-time
- FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company – we are a dedicated team of visionary individuals who understand the power of transformation.
- With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security.
- About the Opportunity: As a Tier 1 Help Desk Specialist , you will provide base-wide client computer support to Tinker AFB. As the entry point of our helpdesk team, the Helpdesk Tier I will manage foundational technical inquiries, ensuring a smooth IT experience for our client.
- Work Location: Tinker AFB, Oklahoma
- A working knowledge of and experience with EUD Hardware, Remedy Help Desk Software System and subsequent versions, Directory and Resource Administrator (DRA), network infrastructure, Windows Operating Systems, MS Office Suite, and the Air Force SDC.
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