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Tier 1 Agent (VAESD)
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- Tier 1 Help Desk Technician
- o Web-Chat submissions.
- SteerBridge Strategies seeks a Tier 1 Help Desk Technician.
- In partnership with General Dynamics Information Technology (GDIT), we are supporting the Department of Veterans Affairs (VA) in its commitment to creating an interactive experience for its technology users that is easy, pleasant, effective, and personalized.
- As part of this commitment, the VA is seeking to improve its efficiency and effectiveness of interactions by transitioning Tier-1, Enterprise Service Desk (ESD) Services to the team at GDIT. The scope of the ESD is to provide support to all End Users and VA designated executives / VIP End Users, on a 24x7x365 basis.
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