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Ticket Systems Specialist
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- Ford Field, the home of the Lions since 2002 in the heart of Detroit, is part of a vibrant sports and entertainment district featuring all four major professional sports franchises.
- The Ticket Systems Specialist will be one of the system administrators for the ticketing software and engage in event build, maintenance, execution and the financial ticket settlement of ticketed special events at Ford Field.
- This will include managing ticket inventory allocations, database coding and will be a key team member and occasional project lead on behalf of the ticketing technology and ticket operations team for third-party ticketing and third-party promoter communication for the ticketing software event build and ticket distribution plan for Ford Field Special Events.
- Actively manage ticket inventory allocations and special offer creation on the ticketing software for targeted marketing promotions on the Ticketmaster (Host/Classic and Archtics) ticketing systems from inception through event reconciliation for events as assigned.
- Assist the Manager of Ticketing Systems and Ticket Operations with TM1 product tools and event staff Ticket Resolution customer service tools and training.
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