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Ticket Office Lead
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- Ford Field Management and the Detroit Lions currently need a Ticket Office Lead. It will be based out of the Ford Field stadium located in Downtown Detroit.
- The Ticket Office Lead position will work directly with the Ticket Office Supervisor (Ticket Services), in communicating and training all aspects of our ticket programs as well as working closely with the Ticket Office Supervisor (Ticket Fulfillment & Distribution).
- The Ticket Office lead will ensure that all Ford Field ticket operations staff are exceeding the department’s high standard of expectations and providing exceptional customer service.
- This position requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver the best guest experience to all Ford Field guests.
- Actively participate and lead by example in providing exceptional daily communication to hourly support staff through the preparation and execution of daily staff briefings, electronic daily updates regarding current promotions, new policies and ticket operations activity, and event day one-sheets.
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