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Temporary Patient Experience Representative - Radiology
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Part-time
- The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth.
- The Patient Experience Representative I will be responsible for: Customer Service:Demonstrating positive and effective customer service that supports departmental and hospital operations.
- Patient Registration/Discharge:Monitoring clinic activity to ensure best possible patient experience.
- Transcribing code and patient treatment information into a billing system.
- Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience.
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