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Temporary Assistant Manager, Hospitality & Sales
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Temporary
- The Assistant Manager, Hospitality & Sales will lead the Mumm Napa Visitor Center team to achieve excellence in guest experiences by overseeing and executing brand and wine education, sales, and hospitality training.
- Visitor Center Management
- In conjunction with the Manager, lead and direct the activities of the Visitor Center team to achieve Hospitality/Direct Business priorities: brand experience, consumer acquisition, club conversion, profit generation, and customer satisfaction.
- Oversee all experiences, ensuring we are delivering the highest level of service for the VC patio & tasting room, Oak Terrace, and Vineyard Green, to consumers and trade visitors alike.
- Train and audit staff members across all experiences to ensure consumers are receiving an experience consummate with standards and expectations established.
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