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Telephone Operator - FT - Day
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Full-time
- The Telephone Operator Answers phone calls, answering questions, routing and directing calls as appropriate.
- Operates monitor and responds to fire and smoke alarms.
- Demonstrates the ability to consistently determine through a brief screening which extension or departmental personnel to connect with caller.
- Consistently takes initiative to open lines of communication with callers when on hold or in a ring/no answer situation and offers alternative to waiting on the line.
- Operates a data linked multi-position PBX console automated system.
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