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Telecommunications Billing And Provisioning Coordinator (Level I - III)
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- The Telecommunications Billing and Provisioning Coordinator is responsible for managing all aspects of telecom billing and provisioning, including timely invoice processing and contract/circuit management.
- Contract Management: Assist and participate in negotiating contracts and pricing with telecom service providers.
- Assist and coordinate with telecom service providers and internal stakeholders to ensure timely provisioning and implementation of services.
- Maintain accurate records and documentation of all provisioning activities, including service contracts, agreements, and SLAs. Monitor provisioning processes to identify areas for improvement and recommend solutions to streamline operations.
- Telecommunication Support: Support and maintain telecommunication systems, such as updating FCC licenses, processing Government Emergency Telecom Services (GETS) and Wireless Priority Services (WPS) requests, managing conference bridges, and mobile phone requests.
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