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Technology, Trade Floor Desktop Support Engineer
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- BTIG seeks an IT Support Associate (Windows Engineer) to join the team in the New York office.
- The IT support analyst will work closely with the development and network teams to understand the impact and root cause of issues.
- Install and upgrading software, installing hardware and configuring systems and applications such as MS Office, Outlook, Skype for Business, One Drive, softphones, printer, scanner, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco & Avaya phones
- Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay
- Troubleshoot Cisco/Avaya VoIP telephony
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