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Technical Writer
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- CallRail is looking for a Technical Writer to join our Customer Experience team.
- We are looking for a writer with experience crafting customer-facing documentation for SaaS products, ideally within the B2B space.
- As our Technical Writer, you will be instrumental in writing and editing articles that directly help our customers use and troubleshoot our products, as well as publishing content for processes and documentation to aid our internal support team when working with customers.
- Experience with Zendesk and Salesforce Knowledge Base tools
- MARTA transportation or office parking expenses covered
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