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Technical Support Specialist
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- MathWorks staff enjoy a hybrid work-from-home model featuring both home-office flexibility as well as in-office meeting days for optimized collaboration.
- As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installation and Licensing.
- This includes configurations on cloud platforms (Amazon AWS and Microsoft Azure), continuous integration servers, docker, and compute clusters.
- Troubleshooting work will be span all three major platforms Windows, MacOS, and Linux.
- Decision making, consensus building, conflict resolution, and problem solving on team related issues.
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