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Technical Support Specialist
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- Technical Support Specialist
- Embed - Customer Experience Carrollton, Texas Department Embed - Customer Experience Minimum Experience Mid-level Fuelling the business of fun.
- With Embeds platform, a business (single or multi-location) has real-time visibility and control across the entire operation: a full range of games management, real-time prize inventory, from guest party planning and bookings via mobile to integrated point-of-sales, including bundles and upsell packages, self-recycling game card kiosks and so much more.
- We have offices across the globe: USA, EMEA, and Asia. With more than 1,000 customers and over 3,000 installations in 56 countries, we are equipped and ready to empower Family Entertainment businesses with direct sales, services, and support anytime, anywhere.
- Triage inbound customer communications, monitor priority of tickets assigned to the queue, and process and escalate tickets accordingly
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