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Technical Support Analyst (It Analyst 1)
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- Job Posting Title: Technical Support Analyst (IT Analyst 1) Position Type: Professional / Unclassified Department: LSUAM ORED - SPI - NISC - LEO - Help Desk (Ty Whitney Winter (00009344) (Inherited
- Work Location: 0402 William P. Johnston Hall - Office Pay Grade: Professional Job Description: Provides technical support via telephone and e-mail for the joint LSU and FBI DOJ projects; assists in maintenance and development of the technical support center; tests and reports on system improvements and new technologies along with documentation of technical problems and solutions for use as internal technical support manuals; follows up on and researches escalated member support issues.
- Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
- Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
- Essential Position (Y/N): Y LSU is an Equal Opportunity Employer: LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society.
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