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Technical Support Analyst 2 (Onsite)
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- Technical Support Analyst 2 (Onsite)
- Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams.
- Position is responsible for agency-specific end user support throughout the Richmond District.
- Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner
- Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
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