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Technical Support 7
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- Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution.
- The Technical Support Specialist is accountable for managing customer issues to closure both during regular business hours & 24/7 after hours support.
- Represent the Veolia technical support team as an active 24/7 after hours on call representative.
- Manage customer warranty claims within assigned DOA levels & work with various business group’s (CSC, Engineering, Project/Product Management, After Market Services etc.)
- Support various hydraulic issues including review of customer designed piping arrangements to resolve water hammer, air entrainment issues that are common with water treatment systems.
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