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Technical Services Analyst
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Full-time
- SAIC is looking for computer user support specialists/technicians to support the Air Force AOC (Air Operations Center) Block 20 Tier 1 Help Desk at Langley AFB, in Hampton, VA.
- This Kessel Run team will support global Department of Defense/Air Force AOC operators who use fully-integrated, next generation software to plan, monitor, direct, execute, and assess Air Force, joint and coalition air campaigns in support of national and coalition objectives.
- They support AOC Block 20 modernized software, resilient IT platforms and databases, and other Air Force mission and communication suites.
- KRADOS, the Kessel Run All-Domain Operations Suite, is the backbone of AOC Block 20, and will be the team's primary support focus; the applications within KRADOS are connected by common data streams and supported by a hybrid cloud infrastructure.
- Assist software engineering product teams with developing modern support solutions to ease customer pain associated with problem resolution.
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