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Technical Program Manager
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- We are seeking an experienced Tech Program Manager with a strong background in Incident Management, Problem Management, or Site Reliability Engineering (SRE) to join our team.
- The ideal candidate will be responsible for overseeing and improving our incident responseand problem management processes, ensuring high availability and reliability of our services.
- Incident and Problem Management: Lead the response to high-impact incidents, ensuring timely resolution and communication.
- Utilize SRE principles to build scalable and resilient systems.
- Metrics and Reporting: Develop and monitor key performance indicators to measure the effectiveness of incident and problem management efforts.
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