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Technical & Parts Sales Specialist
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- Must be astute to recommend /enact a decision to pay, modify, deny, return-for-credit/ processing and to honor request for appeals as needed.
- Follows the process to document findings/RMA’s on each claim decision using NetSuite(the current ERP System).
- Develop ideas or participate with team to improve claims processing
- Handle distributor appeals in a fair and professional manner.
- Become an expert on product installations to answer dealer and end-user questions promptly as timeliness may be critical for an end user or installer.
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