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Team Leader
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- The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant.
- The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation.
- The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.
- Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
- Monitors speed of service to ensure a positive guest experience.
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