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Team Lead - IT Support
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Full-time
- Desktop Technician will provide day to day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
- Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
- Ideal candidate should have relevant 3-5 years experience in Windows Desktop support.
- e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
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