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TBS Procurement Experience Agent
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- As we continue our digital transformation and experience rapid growth in the U.S. and Europe, Takeda Business Solutions (TBS) is now hiring a TBS Procurement Experience Agent with a passion for delivering end-to-end Procurement processes, digital solutions, and helping patients.
- Managing the requests coming from the users, with a high focus on transactional activities (e.g. PRs and users settings or invoice management), supporting issues management and resolution, also with the support of the Sr. Procurement agents who will act as escalation, and ensuring effective and efficient responses are provided to the users for an improved people experience.
- Address issues related to non-compliance to procurement and supplier management guidelines to the relevant TBS Teams, and recommend solutions in alignment with Sr. Procurement agents
- Support onboarding tasks performed via/by other TBS Procurement Solutions teams - maintain overview and control
- Good understanding of all TBS Procurement roles and interdependencies or fast learning
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