Delaware North

Delaware North Gaming is hiring a Table Games Shift Manager to join our team at Southland Casino in West Memphis, Arkansas.. As a Table Games Shift Manager, you will manage Table Games team members, Table Games pit boss, floor and box supervisors.. The Shift Manager will also oversee and supervise the successful operation of the table games area within Southland Casino, ensuring maximum game protection while ensuring all rules and regulations are being followed.. No degree required.. Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering.

shift manager

The Opportunity Delaware North Gaming is hiring a Table Games Shift Manager to join our team at Southland Casino in West Memphis, Arkansas. As a Table Games Shift Manager, you will manage Table Games team members, Table Games pit boss, floor and box supervisors. The Shift Manager will also oversee and supervise the successful operation of the table games area within Southland Casino, ensuring maximum game protection while ensuring all rules and regulations are being followed. Pay Minimum – Anticipated Maximum Base Salary: $68300 - $92200 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . Benefits At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: <ul><li>Medical, dental, and vision insurance</li><li>401(k) with up to 4% company match </li><li>Annual performance bonus based on level, as well as individual, company, and location performance</li><li>Paid vacation days and holidays</li><li>Paid parental bonding leave</li><li>Tuition and/or professional certification reimbursement</li><li>Generous friends-and-family discounts at many of our hotels and resorts </li></ul>Responsibilities <ul><li>Analyze customer play, cheating, scams, counters, and unusual or suspicious variations of play; oversee fills, player ratings, and rundowns.</li><li>Maintain knowledge all table games rules; review, on a periodic basis, the table games and card games floor layouts and playing rules to determine the need for any changes to increase profit and provide process improvement.</li><li>Maintain awareness of all pit activity at all times, including the Poker Room; manage all pit operations on a day-to-day basis.</li><li>Develop and implement pit policies and procedures to improve security, efficiency, asset protection, and guest service.</li><li>Provide reports providing written explanations for unusual table games statistical fluctuations in hold and win percentages and poker rake fluctuations. </li></ul>Qualifications <ul><li>Minimum of five years of gaming industry experience and at least three years of management experience is required.</li><li>Thorough knowledge of Table Games policies and procedures.</li><li>Basic math and computer skills including MS Office, Word, Excel, and Outlook.</li><li>Good leadership abilities with the ability to defuse guest situations, manage stress and make decisions under pressure.</li><li>Ability to work weekends, holidays, and evening hours as business demands.</li><li>No degree required. </li></ul>Shift Details Day shift Evening shift Holidays Overtime as needed Overnight Who We Are Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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