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Systems Operations Engineer
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- Incident/Problem management; strong awareness of ITIL Toil reduction Ability to automate and drive operational improvementSchedulers – AutosysEnvironments – Windows, Linux, UnixDatabases: Oracle, SQL Server, SQLMI or anything similar.
- Vendor platforms – Actimize, FIRCOSOFT. On-Call InformationOur on-call support model is weeklong.
- Schedule: Friday Morning 8:30 AM CST thru Thursday Night 8:30 PM CST. At a high level, we would expect:During on-call, be available and acknowledge paging.
- Ensure necessary escalation is performedGeneral DescriptionThis position is a senior level technical role that will lead application support of production systems with a focus on incident management, problem management, change/release, and other ITIL based functions.
- NET/SQL applications, web hosting with multiple server tier levels, and application and server level clustering and load balancing.
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