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System Engineer 3 - Customer Facing Senior Manager
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- Foster a culture of collaboration, innovation, and continuous improvement within the team.
- Strategic Planning and Execution: Develop and implement strategies to optimize service delivery, enhance efficiency, and improve customer satisfaction.
- Technical Expertise and Solution Design Provide technical leadership in the design, implementation, and maintenance of IT services including VDI, desktop imaging, patching procedures, SharePoint solutions, web services, Active Directory, and Exchange.
- Stay abreast of industry trends and best practices to recommend and implement innovative solutions.
- Customer Relationship Management Act as the primary point of contact for key customer engagements, ensuring clear communication and alignment of expectations.
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