Bank of Ann Arbor

Comprehensive benefits package to include Medical & Prescription, Dental, Vision, Competitive 401K with match, 3 weeks PTO to start, 10 Paid Holidays, Wellness program, Life & Disability Insurance, Critical Care Insurance, Volunteer Opportunities in the Community, Free Banking Products and Dog Days!. This position will serve as a direct liaison between the operations at each branch and other departments within the Bank. The Administrator will work closely with Deposit Operations, IT, Accounting/Finance, Internal Audit and Human Resources to ensure activities are coordinated and occur smoothly and without incidence.. Participate in community events and support nonprofit organizations by serving on a board of directors or a board committee.. Follow all bank and regulatory compliance related policies and procedures, including Bank Secrecy Act/Anti-Money Laundering, reporting suspicious activity to the BSA Officer, and additional BSA job functions as required by job.. Fiserv experience will be crucial to your success.

administration

Description:
What We Offer

A great place to work! We inspire fresh ideas, bold creativity, and outside-the-box ingenuity by asking, “How can we do banking differently?” We celebrate individual achievement and excellence with proud recognition and upward opportunity.

We work together in a spirit of “together we can” teamwork, mutual respect, and a unified effort to reach common goals. We work hard but we are fortunate to do it in an atmosphere that’s upbeat and fun. We live our passionate community commitment to strengthen, educate, and elevate the prosperity of the communities we’re proud to call home. Our approach to our customers is not selling rather than Our culture has also been positively influenced by our nationally recognized wellness program. Crain's Detroit Business magazine included Bank of Ann Arbor on its list of Healthiest Employers in Southeast Michigan.

If you like to work with passion and purpose, collaborate, elevate, and celebrate, Bank of Ann Arbor is the place for you. We don’t call ourselves the World’s Best Bankers for nothing. We are the leaders and best at what we do.
Comprehensive benefits package to include Medical & Prescription, Dental, Vision, Competitive 401K with match, 3 weeks PTO to start, 10 Paid Holidays, Wellness program, Life & Disability Insurance, Critical Care Insurance, Volunteer Opportunities in the Community, Free Banking Products and Dog Days!
Who We Are
Bank of Ann Arbor is one of the nation’s best financial institutions, serving the Southeast Michigan area for over 25 years! At Bank of Ann Arbor, we help our clients succeed financially. We serve our clients with a purpose and a passion, and our talented team delivers uncompromised value with every interaction. It is the mission of Bank of Ann Arbor to be a dynamic, growing and sustainable community bank that is the premier financial institution within the markets it operates; it will be owned by individuals in its markets, managed locally, and responsive to the needs of its communities. The Bank will serve and partner with its customers and communities to achieve their financial goals through high quality products delivered by energized employees and through community service comprised of donations, time, and leadership. Our employees are valued and will work in a culture that invests in their development and rewards their positive contributions.
Who You Are
We are currently seeking an enthusiastic individual to help in managing our Branch Management. This is a strong senior leadership role within the organization where you will have the opportunity to make a big difference to the company being a customer facing and revenue producing department. The ideal candidate will be responsible for all aspects of the management of the area branches to ensure effective and efficient operations, quality of customer service, and compliance with existing regulations and policies. The Administrator will ensure that products and services are promoted and will be directly responsible for customer service at the branch level. This position will serve as a direct liaison between the operations at each branch and other departments within the Bank. The Administrator will work closely with Deposit Operations, IT, Accounting/Finance, Internal Audit and Human Resources to ensure activities are coordinated and occur smoothly and without incidence. The Administrator is responsible for all branch staff and will ensure that appropriate training, employee evaluation, and all other activities are scheduled and conducted in accordance with Bank policies and procedures.

Your Role
Maintain and support a culture of exceptional customer service.
Ensure compliance with the company's policies and procedures, standards, and regulations.
Establish strategic planning parameters and monitor compliance with goals and objectives.
Coordinate and monitor all staff in performance of daily activities, to include: providing administrative and logistical support; identifying and scheduling training sessions in each branch; assisting in the recruitment, selection, and training of new branch employees; monitoring and evaluating the effectiveness of all programs within the branch.
Develop and monitor budgets. 6. Provide mentoring and coaching to support and develop managers and staff.
Identify personnel needs within each branch, and coordinate with HR for job openings, internal postings, and external ads as needed.
Keep abreast of changes in the area’s local economy and make recommendations to management such that the bank can react to changes in a way that maintains competitiveness. Respond to technical and operational questions or problems from staff; make appropriate referrals, recommendations, suggestions, etc.
Identify areas for improvement, changes in procedures, new developments, or make recommendations for updates to services or products. 11. Participate in community events and support nonprofit organizations by serving on a board of directors or a board committee.
Participate at conferences and other social events of the bank branches.
Follow all bank and regulatory compliance related policies and procedures, including Bank Secrecy Act/Anti-Money Laundering, reporting suspicious activity to the BSA Officer, and additional BSA job functions as required by job.
Communicate goals and direction with branch managers to ensure clear understanding of rules, regulations, requirements, and expectations.
Implement and monitor procedures to comply with governmental rules and regulations; work with other department managers to maintain consistency in the bank’s policies and procedures; and help develop and apply new policies and procedures as necessary for compliance or strategic reasons.
Requirements:
Your Knowledge and Experience
Bachelor's Degree in Business or related field preferred; or combination of education and equivalent working experience required.
10 + years of branch leadership experience in a financial institution, preferably in a community banking institution.
Fiserv experience will be crucial to your success.
Comprehensive knowledge of financial service industry products, operations, and procedures.
Knowledge of local, state, and federal laws and regulations as they apply to financial institutions.
Competencies should include technical skills, communication proficiency, customer focused presentation skills, business acumen, personal credibility, project management, leadership, and management skills.
Excellent organizational, time management, and problem prevention ability.
Ability to convey detailed information and instructions clearly, write reports, correspondence, and procedures.
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations and gather, assemble, correlate, and analyze data and develop solutions as needed.
Highly developed interpersonal skills, coaching skills, and team leadership skills.
Professional attitude and appearance.
Travel: This position supports 16 branches across a four-county network. Traveling between the locations will be a large part of this position.

Physical Demands and Work Environment
Ability to travel between to different branches if needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.

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