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Support Specialist, Content Hub Media Production Suite
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Full-time
- This is an exciting opportunity for anyone that is passionate about production and post workflows and ready to take the filmmaking process to the next level.
- Netflix’s System Workflow and Technology team is looking for an execution-oriented, highly effective workflow engineer with extensive knowledge in live-action production workflows, tools and platforms, including a proven history in providing white glove support to post production.
- The Content Hub Media Production Suite Support Specialist will essentially be an air traffic controller for post production automated tools we offer at Netflix.
- Monitor all Content Hub Media Production Suite automated file transfer and transcoding activity
- Ensure the Netflix Content Hub Media Production Suite tools receive timely support when issues arise, managing communication with that end user throughout the issue lifecycle, as well as escalate/triage when necessary
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