Upvote
Downvote
Support Desk Specialist
Share Job
- Suggest Revision
- Direct system support relative to the activities related to the Support Desk.
- Review changes to existing procedures for Support Desk Manuals, audit all procedures.
- Represent the department on task forces and cross-functional teams that impact the Support Desk. Work with Education and Training to determine any weakness in user training and/or in systems.
- Associate or Bachelor Degree in Business Administration, Insurance, or Data Processing is preferred; equivalent (3-5 years) of related business experience.
- A minimum of a MCP certification (Microsoft Certified Processional) is required, MCSE and A+ Certification preferred.
Active Job
Updated TodaySimilar Job
Relevance
Active