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Supervisor of Customer Service
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$72,500 a year
Full-time
- We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program).
- We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.
- Sharpen your skills, learn, and grow: We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.
- In coordination with the Manager of Customer Service, ensures call metrics and service level agreements are met.
- Responsible for arranging, coordinating, and approving language interpreter service requests for members of all programs over the phone and at accepted physical locations.
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