Maricopa Community Colleges

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!. About UsMany of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).. Job Summary Provides student services program support that will include admissions and records, academic advisement, cashiers, general financial aid assistance, and clerical functions.. Monitors and reconciles accounts payable, receivable and procurement documents and processes journal entries, travel claims, and updates fiscal records.. Assists students with the appeal process, conduct FA presentations to student groups regarding financial aid/scholarship resources and policies and provide general clerical assistance.

student services specialist

Hiring Salary RangeGrade 109Work Schedule The standard work schedule will be Monday - Thursday 8:00am - 7:00pm during the Academic Year. Monday - Thursday 8:00am - 7:00pm during the Summer Months This position offers remote work allowing employees a combination of onsite and work from home options. The expected remote work schedule for this position is determined by the needs of the department. Work Calendar 12 Months Funding Information This is a short term assignment with a projected end date of 06-30-2025 with renewal based on available funds and the needs of MCCCD.Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $ billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!About UsMany of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governanceOne of the largest community college systems in the country2020 Healthy Arizona Worksites Program recipientNamed 19th Best Employer for Women by Forbes2019 No. 42 in Arizona’s Best Employers Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.20 paid observed holidays) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)Paid vacation, sick, and personal timeMaricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)Annual professional development growth fundingTuition reimbursement for employees and dependentsFlexible work schedulesMaricopa Employee Health & Wellness Program:Sight-On-Site Eye Care ServicesDiabetes Empowerment Education ProgramMobile On-site Mammography Screenings Employee Assistance Program (EAP)Wondronline program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and morePre-Retirement Events (may forgive the remaining balance on a federal student loan made directly by the Department of Education after qualifying).10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!) Job Summary Provides student services program support that will include admissions and records, academic advisement, cashiers, general financial aid assistance, and clerical functions. Provides customer support by processing records requests and providing and maintaining procedural and program information for students and the educational community. Provides student service program support and information resource referrals. Works with a diverse population of administrators, faculty, staff, students, and the general public. This position works directly at the front counter in the One-Stop Center.Essential Functions 25% - Provides information and assistance to students regarding admissions procedures and processes, performs clerical and administrative office assistance related to program and student records requests such as transcripts, registration, schedules, grade point average, applications, enrollment and/or other program information. Performs basic calculations and verifies accuracy and thorough completion of documents. Verifies program eligibility based on set requirements, retrieves information and enters or updates information in reports, logs or other documentation or record keeping and monitors and maintains schedules and course information.25% - Provides academic and career advisement support for new, continuing, and prospective students. Academic advisement includes providing information on program and degree requirements, including university transfer information. Also provides information on MCCCD policies and procedures and reviews prior college credits. Updates student records as needed.25% - Provides routine fiscal transaction work in a variety of support areas including maintaining records, processing transactions, and data entry for assigned area. Monitors and reconciles accounts payable, receivable and procurement documents and processes journal entries, travel claims, and updates fiscal records.15% - Reviews student files verifying application for accuracy and completeness; requests additional information in compliance with federal and state laws; reviews various exception reports on a daily, weekly, and monthly basis; processes FA documents. Assists students with completing the financial aid applications, reviews and tracks financial aid documents, counsels students and parents on the financial aid and scholarship processes. Assists in analyzing regulations for financial aid programs and responds to inquiries from internal and external customers. Assists students with the appeal process, conduct FA presentations to student groups regarding financial aid/scholarship resources and policies and provide general clerical assistance. May assist in training of students, staff, and temporaries.10% - Participates in special projects and presentations for academic advisement, admission, records, & registration, cashiers, and education and career fairs. Participates in departmental meetings and training sessions. Performs other related duties as assigned. Minimum Qualifications Associate’s Degree from a regionally accredited institution, and one (1) year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.ORHigh School Diploma/GED and three (3) years full-time equivalent of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.Desired Qualifications 1. Bachelor’s degree2. Recent experience (within last 24 months) in Higher Education in a student service capacity. 3. Knowledge in Federal and State aid regulations, programs, compliance, policies and student financial aid guidelines.4. Recent experience (within last 24 months) with customer service.5. Recent experience (within last 24 months) with various computer software (Student Information System, People Soft, Student Service Systems etc.) systems.6. One (1) or more years experience working with confidential records Special Working Conditions Will be required to travel or be assigned to all MCCCD locations. May require evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to 25 lbsPossession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving:OR (If moving from out of state)Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving:

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