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Strategic Accounts Coordinator
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Full-time
- Communicate regularly and proactively with major customers and account managers in order to solicit orders, respond to questions and Requests for Quote (RFQ’s), convey Irby capabilities, and determine competitive price levels.
- Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
- Utilize expertise of company and/or customer pricing and order entry systems to provide quotations, terms, and delivery arrangements for materials.
- May work for extended periods of time on customer sites setting up inventory and/or assisting with emergency relief, such as severe storm response or prolonged power outages.
- Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
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