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Sr. Technical Support Specialist
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- Troubleshoot all client issues, connectivity, package deployment and virus removal.
- Support Enterprise mobile devices including iPhone, iPad, cell, tablets and broadband devices
- Work with the infrastructure team on network device maintenance, server patching and troubleshooting LAN/WAN/VPN connectivity issues.
- In-depth knowledge of Windows 10, Microsoft Office and Windows.
- In-depth knowledge of the Windows Active Directory domain architecture and its interaction with the desktop environment.
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