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Sr Technical Support Engineer, Prisma Access, United States Government
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Full-time
- Work with US Government customers to provide Technical Support of complex network issues
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, etc.)
- Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
- Working knowledge of Security services (IDS/IPS, Firewalls, etc.)
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