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Sr. Technical Support Engineer
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- Job Req ID: 24682 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
- Able to articulate issues to customers and help with finding resolutions so that they can understand engineering and management on these issues and vice versa with engineering and the customer issues
- Able to train SMC solutions with our internal employees, customers, ASP, and partners if needed
- Work experience and strong knowledge of operating systems - Linux, VMware, and Windows Server environments
- Hardware knowledge of motherboard design, networking types with the types of cabling, network switches, and storage controllers
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