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Sr. Servicing Specialist (Escrow Loan Servicing)
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Full-time
- Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.
- Ensure that real estate tax payments are made to the municipalities in accordance with their due datesOrder escrow files from CoreLogic, match reports from Fiserv DNA; verify map and parcel information; run in update mode to update disbursement status and prepare accounts for disbursement.
- Receive and review, as necessary, delinquent tax reports from CoreLogic, mail notices to customers.
- Work with CoreLogic to research and resolve exception items and problems, including incorrect property descriptions, map, parcel, contract number or other identifying information.
- Act as liaison with Insurance tracking vendor, reconcile and process hazard and flood insurance bills for payment, including follow-up with customers to obtain bills, resolving billing discrepancies, disbursing escrow funds, preparing and mailing checks and documenting payments in loan file.
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