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Sr. NOC Analyst
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$115,000 a year
Full-time
- Zachary Piper Solutions is currently seeking an Sr. NOC Analyst supporting an Army client in Cary, NC. Your primary responsibility is to ensure GNOSC (Government Network Operations and Security Center) customers receive professional service and prompt response to their needs.
- Tier II monitoring and initial triage in a WAN/LAN network environment that typically links to numerous computer platforms, operating systems and network topologies.
- Responding and perform Tier I and Tier II triage of the network alarms
- Create customer trouble tickets on outages identified via network management systems and tools
- Utilizing tools such as: SolarWinds, Netcool, Riverbed, Infovista, Cisco AnyConnect, BMC Remedy, Cisco UCM, IPAM, DNS, DHCP
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