In this role, you will work closely with the Localization Operations and Language Operations teams in Europe and Asia Pacific, Development, Product Management and other partners to ensure the delivery of premier localized products and services to our international customers.. Act as a metrics lead for all Globalization metrics for the organization, developing metrics to identify and diagnose trends, patterns, and problems around localization and communicating with upper management.. Partner with other leaders in the team to oversee the localization of company software products, web content, user interface elements and other technical or product documentation.. Advocate on behalf of the Localization team, building partnerships with key organizations including Development, Testing and Product Management. Exposure to Automated Localization testing frameworks, such as: Robot Framework and Playwright

localization

Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About The Job We are seeking a Sr. Manager, Product Localization reporting directly to the Globalization Director, to provide strategic leadership for the Globalization Programs Strategy Office (GPSO). In this role, you will work closely with the Localization Operations and Language Operations teams in Europe and Asia Pacific, Development, Product Management and other partners to ensure the delivery of premier localized products and services to our international customers. You will also advocate for localization best practices with senior leadership and serve as a key resource for research and priorities for our Gen AI roadmap. The ideal candidate is working in the US and has flexibility to be able to work with teams in different time zones. As a Sr Manager, Product Localization, You Will <ul><li> Provide strong leadership for the Globalization Programs Strategy Office (GPSO). </li><li> Act as a metrics lead for all Globalization metrics for the organization, developing metrics to identify and diagnose trends, patterns, and problems around localization and communicating with upper management. </li><li> Support the alignment in localization processes, tools and workflows to allow for standardization across all languages. </li><li> Partner with other leaders in the team to oversee the localization of company software products, web content, user interface elements and other technical or product documentation. </li><li> Lead a functional team of Project Managers to deliver localizations in 25 plus languages simultaneously, collaborating across geographies and functions. </li><li> Assist in the advancement of Machine Translation efforts in alignment with other stakeholders. </li><li> Develop and drive terminology alignment across all languages and terminology strategy with Gen AI as a focus. </li><li> Work with product development, marketing and other internal teams to determine emerging localization requirements. </li><li> Advocate on behalf of the Localization team, building partnerships with key organizations including Development, Testing and Product Management </li><li> Engage with upper management in major decisions and complex issues. </li><li> Contribute to the development of current best practices and emerging trends. </li><li> Set the strategic direction of the team to achieve long term goals. Provides guidance to direct reports in achieving team goals. Recommend modifications or improvements to operating procedures. </li><li> Proactively lead and solicit the involvement of other project stakeholders (e.g. managers, developers, user interface and visual designers, product managers) to ensure implementation satisfies functional requirements and is consistent with established R&D standards. </li><li> Establish and prioritize group or department responsibilities and objectives relative to division and corporate goals and objectives. </li><li> Manage all aspects of the department including teamwork, performance management, feedback, professional growth through collaboration with SAS human resources, SAS education, legal, finance and executive leadership. </li><li> Select, develop, and evaluate employees to ensure an efficient operation of the function. </li></ul>Required Qualifications <ul><li> Bachelor's degree required, preferably in Business, Computer Science or related field. Masters is a plus. </li><li> 12+ years’ experience in a technical localization management role, with 5+ years of people management. </li><li> Solid track record of leading a localization team in charge of customer-facing features for software, mobile apps, websites, documentation. </li><li> Passion for delivering the best customer experience globally, and experience leading a team delivering on a large number of languages simultaneously. </li><li> Capable of influencing product, design and other cross-functional teams, voicing international concerns early in the development process. </li><li> Experience with Business Analytics and developing metrics for Globalization. </li><li> Ability to lead projects and adapt to changing priorities and deadlines, while contributing to the operational efficiency of our initiatives. </li><li> Forward thinker and planner with strong decision-making ability, able to spot gaps in an approach or plan </li><li> A futurist who is engaged and familiar with the Gen AI changes impacting the Globalization industry </li><li> Strong interpersonal, verbal and written communication, organizational, and problem-solving skills </li><li> Ability to work in a fast-paced, global team environment </li><li> Ability to adjust working hours to accommodate a variety of time zones </li><li> Experience with Translation Management Systems (TMS) tools, workflows and metrics </li><li> Experience with Neural Machine Translation, such as: Google AutoML </li><li> Proficiency in JIRA and Confluence required </li><li> Exposure to Automated Localization testing frameworks, such as: Robot Framework and Playwright </li><li> Familiar with GitHub Enterprise </li><li> Proficiency in English and at least one other language </li><li> Strong working knowledge of SAS products and their applications a plus </li><li> You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. </li></ul>World-Class Benefits Highlights include... <ul><li> Comprehensive medical, prescription, dental and vision plans. </li><li> Medical plan options include... </li><ul><li> PPO with low annual deductible and copays. </li><li> HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). </li></ul><li> Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! </li><li> An industry-leading 401k plan. </li><li> Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. </li><li> Volunteer Time Off, parental leave and unlimited paid sick days. </li><li> Generous childcare benefits for all full-time employees. </li></ul> Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here. Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights . Also view the Pay Transparency notice. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

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