Flexion

Senior Lean UX Researcher/Designer - REMOTE position. Flexion is seeking a Senior Lean User Experience Researcher/Designer to join a cross functional Agile development team.. We're looking for a Lean UX Researcher/Designer with an unwavering passion for designing meaningful, easy-to-use applications.. Experience using prototyping tools such as a pen/napkin, Mural, Adobe Creative Suite, InVision, Figma, etc.. Using workflow and modeling tools such as Mural, LucidChart, etc

ux researcher

Job Description Senior Lean UX Researcher/Designer - REMOTE position Flexion is seeking a Senior Lean User Experience Researcher/Designer to join a cross functional Agile development team. Why you want to work at Flexion: We're looking for a Lean UX Researcher/Designer with an unwavering passion for designing meaningful, easy-to-use applications. Most of the work we do is on large-scale, enterprise-wide systems (both commercial and government)-this project includes the development and maintenance of a data management system which supports the management and oversight of grant recipient organizations and program operations at the local, state, regional and national levels. At Flexion (an Agile software company that's been delivering excellence for over 24 years), our company culture is built on autonomy, trust, and transparency. We empower teams to remain autonomous and self-directed by hiring people who can solve complex problems by functioning collaboratively-this means lending a hand and flexing your multi-skilled muscles (research, content, business analysis, information architecture, etc.) as needed. Every member within a cross-functional team is a leader who takes responsibility for the entire team's success, which mirrors the company's overall low bureaucracy structure. What the job looks like: As a member of a cross-functional Agile development team, you'll partner with our clients to tackle holistic business and user problems. You'll help build Human-Centered Design thinking into everything the team does. Specifically, you'll: Lead and facilitate "continuous discovery" and research to understand needs, goals, constraints, and generate insights that shape the user experience.
Lead and facilitate frequent design workshops using methods such as the "Design Studio Method" or other collaborative methods.
Iteratively perform and coach sketching, prototyping, creating mockups, testing, and iterating on designs.
Lead and facilitate and analyze client and user feedback to identify opportunities to improve the overall user experience throughout the product lifecycle.
Lead and facilitate content audits, heuristic reviews, user journeys, card sorting, creating personas, modeling workflows, information architecture.
Effectively communicate goals, designs, research, feedback, ideas, and requirements (both verbally and visually, when needed) to client stakeholders.
Facilitate and coach other team members on basic Web Accessibility Standards.
Drive the development and enhancement of reusable design systems.
Pair or mob with other members of a cross-functional development team.
Flexion is a remote first company. It is imperative that you have a reliable internet connection. We rely on Zoom for meetings and communications. We strive to balance "heads down" time with active engagement and find "cameras on" can help our teams be present and build relationships. Some travel to client sites may be requested. You must reside in the United States of America. Why we want to hire you: You have a passion for using and coaching human centered design techniques and Lean UX methods. You iteratively and incrementally drive learning and development by embracing Agile methodologies. You excel at designing small pieces, while still thinking about how they fit into the whole. You love solving big business and user problems. You can balance high-level strategy with detail-oriented tactics. You're just as at home leading a discovery session with C-level executives as you are sketching prototype ideas in a design studio session. You actively co-create designs and solutions throughout the process. You're a self-starter and don't need to be told what to do next. You have a wide range of UX-related skills and can flex different muscles as required. You value consistency-but also know when to customize user experiences to improve usability. You value data-driven decision-making, but won't become paralyzed if the data doesn't exist. You are eager to lend a hand with testing, documentation, or other tasks needed to get the product in front of users quickly. You love working collaboratively, sharing knowledge and learning from others across your team and the greater Flexion ecosystem. You aren't afraid to step up to help the organization when you see a need. You have: At least 8 recent years working on UX designs for clients
At least 4 recent years experience working with Agile methodologies
At least 1 year of Lean UX experience working with Agile methodologies
A bias toward performing research and design work collaboratively with other developers and stakeholders
A "can do" attitude devoid of ego
Successfully coached teams and clients
Superb time-management, communication, and problem-solving skills
Experience leading and facilitate user interviews
Experience analyzing, drawing, and sharing insights from interview data.
Experience designing for complex data systems and enterprise applications
Experience facilitating and leading usability tests
Experience designing and documenting user interactions and user flows
Experience designing prototypes at varying levels of fidelity; sometimes on-the-fly
Experience using prototyping tools such as a pen/napkin, Mural, Adobe Creative Suite, InVision, Figma, etc.
Using workflow and modeling tools such as Mural, LucidChart, etc
Knowledge of responsive design principles and 508/accessibility compliance standards
A bachelor's degree or equivalent experience
At Flexion, we live by these principles: Speak openly and honestly with your colleagues and clients about problems and proposed solutions
Welcome and handle changing requirements and priorities with little or no warning
Collaborate online in small groups about 50% of the time
Encourage simple and minimal solutions that keep options open
Expect and vocally advocate for quality first
Learn new practices and techniques as the situation demands
Ensure the teams develop demonstrable software every week or two
Do what needs to be done to deliver the product or project without ego or attitude
Dig deep to find the root causes of problems so we can create the right solutions
Relentlessly improve yourself, your team, and your processes The most efficient way to reach our recruiting team is to submit your resume through the URL provided. The salary range for this position is $120,000- $150,000 annually. Equal Employment Opportunity/Affirmative Action Employer If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.

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