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Sr. IT Support Specialist (Contract)
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- Sr. IT Support Specialist (Contract) in Fishers, IN at Vaco
- Sr. IT Support Specialist
- Provide Tier II-III help desk and project-level Service Desk functions to include evaluating, processing/resolving, reporting, and tracking of trouble tickets
- Monitor trouble ticket queues, entering and managing software problem incidents
- Work tickets and coordinate with other support center staff and/or ticket originator to confirm or obtain additional information and assign classification and priority to facilitate timely processing
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