Upvote
Downvote
Sr. Homeowners Assistance Counselor
Share Job
- Suggest Revision
Full-time
- Manages outbound loss mitigation efforts on asset loans approaching charge-off status.
- Utilize in-depth knowledge of loss mitigation options to manage a portfolio of accounts in late stages of delinquency (approaching charge-off status).
- Analyze customer's situation and collateral risk to present alternative solutions including Forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure / Short Sales, and Deed in Lieu; Assist in identifying, negotiating and pursuing the appropriate loss mitigation option that maximizes customer satisfaction and investor return.
- Review, negotiate and recommend action on requests for proposed foreclosure or repossession alternatives within the timeframes established by management.
- Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as appropriate.
Active Job
Updated TodaySimilar Job
Relevance
Active