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Sr. Engineer, Technology Engineering
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Full-time
- KPMG is currently seeking a Senior Engineer, Technology Engineering to join our Digital Nexus organization.
- Engineer MECM (SCCM) components and services such as operating system deployment task sequences, software updates, software deployments, collections, compliance baselines, and software package and applications, and client health
- Provide engineering services for desktop Privilege Management to allow or deny listing of executables and applications with products such as Ivanti, and Intune; maintain desktop backup application such as Code 42 and Crash Plan
- Maintain print engineering applications such as HP Advance, Webjet Admin, Ysoft, and LRS Personal Print Manager; interpret new feature request requirements and leverage standards to develop detailed solutions
- Collaborate across IT with other engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiencies, and enhance the overall user desktop experience; Oversee Tier 3 and higher ticketing system queues and process tickets, acting as point of escalation interface with IT and business units on a regular basis to support requests from internal customers, working with vendors when needed to resolve complex technical issues
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