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Sportsbook Supervisor
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- New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort.
- The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.
- Oversee and manage day-to-day customer satisfaction and operations of a Sportsbook in Florida, including but not limited to, assisting Sportsbook Director with developing team members, providing industry-leading customer support, ensuring compliance with gaming regulators, and adherence to all cash handling policies, SOPs, and ICs.
- Support Sportsbook Agents to effectively de-escalate customer disputes and answer questions.
- Develop and coach Sportsbook Agents on best business practices per company guidelines.
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