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Specialty Beauty Advisor Chanel
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Full-time
- GENERAL SUMMARY & SCOPEThe Specialty Beauty Advisor – Chanel (SBA – Chanel) is responsible for maximizing sales in the Chanel brand (including color cosmetics, skincare and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment.
- The SBA - Chanel represents the image, products and culture of Ulta Beauty and the Chanel brand to the Ulta Beauty guest and supports the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards).
- Have solid knowledge of the Chanel brand, its heritage and know-how, and share it with guests and the team.
- Book appointments for and support the execution of services and in-store events that provide an unrivaled guest experience while delivering on sales goals for the Chanel brand and the store.
- Use the Chanel-provided clientele system to obtain guest information; follow up consistently with guests after sales and/or sampling to build loyalty and grow the business.
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