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Solution Deployment And Customer Success Manager
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$95,800 - $147,620 a year
Full-time
- Working hand in hand with Solution Deployment owners, Engineering experts, field sales superstars, Account Management teams, and our valued customers, you will play a key role in driving our initiatives forward in harmony with Cencora's Omnichannel strategy.
- Leads customer adoption and provides white glove client support in commercialization of the Cencora’s technology solutions offerings to improve customers’ buying experience and behavior.
- Bridges gaps for internal sales and support teams through understanding of pharmacy operational and buying workflows, and contextualizes HGS Ecosystem solutions within the pharmacy workflow
- Develops systematic approach for hand-off of white glove service to appropriate internal teams after initial customer adoption of the solution
- Normally requires broad training in fields such as pharmacy, pharmacy administration, pharmacy procurement, 340B contracts and administration, or similar vocations obtained through completion of bachelor’s degree program; requires 7+ years related experience, such as pharmacy buyer or other roles gaining experience in the hospital or similar settings.
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